bamboo-rattan.com understands that Customers are very interested in how confidential and personal information you provide us is kept confidential and used. bamboo-rattan.com appreciates that trust and promises that this information will be our utmost effort to secure. bamboo-rattan.com ensures to use customer information in a reasonable manner, considering to constantly improve the quality of service and give customers interesting experiences when shopping at their website me.
Collect customer information
To use bamboo-rattan.com services, Customers must register an account and provide some information such as email, full name, phone number and some other information. The procedure for this registration is to help us determine the payment portion and deliver exactly to the recipient. You may choose not to provide us with certain information but you will not be able to enjoy some of the features that our features provide.
We also store any information you enter on the website or send it to bamboo-rattan.com. Such information will be used for the purpose of responding to customer requests, giving appropriate suggestions for each customer when shopping at bamboo-rattan.com, improving the quality of goods and services and contact you when needed.
In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also archived by bamboo-rattan.com to solve problems that may arise later.
We use the customer information provided primarily for the following purposes:
Notice and confirmation of customer orders
As a basis for asking customers to pay us and deliver to customers
Notify our promotions, preferential policies to customers
Introducing new products
Improve the quality of support and customer care
As a basis for settling complaints and disputes arising
Prevent activities that violate the law
bamboo-rattan.com knows that customer information is a very important part of business and they will not be sold or exchanged to another third party. We will not share customer information except in the following specific cases:
To protect bamboo-rattan.com and other third parties: We only release account information and other personal information when we are confident that providing such information is legal, protected rights, properties of service users, bamboo-rattan.com and other third parties
According to legal requirements from a government agency or when we believe it is necessary and appropriate to comply with legal requirements
In the remaining cases, we will have a specific notice for the Customer to disclose information to a third party and this information is provided only with the consent of the Quarter. Customer. For example: promotions with cooperation, sponsorship with bamboo-rattan.com partners; provide necessary forwarding information for transport units
Secure customer information
When you submit your personal information to us, you agree to the terms that we have stated in this policy. We are committed to protecting your personal information in every possible way.
+ Technically, we try to invest and strengthen technical solutions to protect this information from being retrieved, used or unintentionally disclosed. Because we understand this information very precious to us.
+ However, due to technical limitations, today no data is transmitted over the Internet but can be 100% secure. Therefore, we cannot make a commitment to ensure that the information you provide us will be 100% secure, and we cannot be held responsible in case other people take advantage of the holes. Unauthorized technical access to your personal information, as well as in the case of you sharing information freely with others.
+ We also recommend that you pay attention to keeping your personal information confidential. If using a shared computer, you should exit or delete all information stored on the browser or computer before leaving the device.
If you do not agree to the terms of this policy, we recommend that you do not send information to us.
Address of the unit collecting and managing personal information
In any case with any questions or suggestions regarding our information security policy, you can contact the owner of this website directly, who directly collect and manage customer information. according to the information below:
VietMost Import and Export Joint Stock Company
Address: Dai Kim, Hoang Mai, Hanoi